Hold the Line

Solid communications efforts are required for lean success

Managing projects is all about communications. Leadership is all about communicating.

Leaders may define a vision for their company but if they don’t effectively communicate that vision, it will never happen. Implementing lean is the same. It cannot be done as instant pudding — mixed, served and eaten all in one sitting. It is a journey requiring great leadership and much communication.

Employees need to “buy in” to change and implementing lean is a big change for almost every contractor. To gain support, employees need to know why implementing lean is important. They need to hear the message many times so that it sinks deep into their thoughts.

A compelling story is needed to explain the reasons for implementing lean. Jim Womack, co-author of Lean Thinking and a leading lean-manufacturing expert, says to successfully implement lean, there needs to be a sense of urgency. The compelling story should include this sense of urgency in a way that connects with the employees.

The reason for implementation is not because we need it. Lean is not an end unto itself. The reason for implementing lean should tie to the company’s vision or purpose for existing.

Employees will see lean as the “flavor of the month” if they don’t understand how it fits into the bigger picture for the company.

Read more on SNIPSmag.com